Write about a scenario depicting both poor and exceptional professionalism in the workplace you have observed in the last two months.

Write about how you could apply the communication process to future situations to improve outcomes. Remember, the communication process uses the mental and physical energy of people who speak, listen, use nonverbal behaviors, and interpret the verbal and nonverbal behaviors.

Write about an experience in the last six weeks in which improved communication would have been beneficial to all persons involved. This can be a school-related experience or a personal experience.