Think of a leader you admire, and list three of the qualities that make him or her a good leader. Which quality do you share with him or her? Which quality could you improve upon?
Write about a scenario depicting both poor and exceptional professionalism in the workplace you have observed in the last two months.
Write about how you could apply the communication process to future situations to improve outcomes. Remember, the communication process uses the mental and physical energy of people who speak, listen, use nonverbal behaviors, and interpret the verbal and nonverbal behaviors.